To allow the affected users to connect to their mailboxes by using Outlook on the web, you have two options: On Monday after the move, those same users now get an error when they try to access their mailboxes by using that URL. On Friday before the move, the users accessed their on-premises mailboxes by using the URL. With that in mind, the Outlook on the web (formerly known as Outlook Web App) coexistence story is important.Ĭonsider the following scenario: a company uses a hybrid deployment to move some of their mailboxes from on-premises Exchange to Microsoft 365 or Office 365. Users need uninterrupted access to their mailboxes regardless of where or when their mailbox is moved. Learn how to configure a URL for Outlook on the web (Outlook Web App) for cloud mailbox users in a hybrid environment.Ī major concern for organizations that move to Microsoft 365 or Office 365 from on-premises Exchange is the user experience.
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